The thinking behind the work.
These two illustrations explain why we examine the organisation and the pressures around the work together. They are explanatory models, not an assessment of your workplace.
You do not need to learn these models before talking to us. See where we can help.
Work as imagined
The chart says control flows down.
Every box has one line to the box above it. Tidy, and true on paper.
Day one
Work lives inside three boundaries.
Economic failure on one side. Unacceptable workload on another. Loss of control on the third.
What this means for your workplace.
We use these ideas to ask practical questions: what information is available, who can act, what gets in the way, and how a change behaves under real working conditions.
Read about the methods and sources · Tell us what is happening